Midtowner Motel

No frills lodging when visiting Lake Chelan. Midtowner Motel is a short drive from the lake and other places you may be visiting in the area. I was surprised by how spacious the room was compared to other places I've stayed at. Parking may be a little tight due to big trucks, but you shouldn't have any issue finding a spot. The front staff was very friendly and although we didn't get any housekeeping service, we did observe that they were not rushed and seemed to be thorough. Easy reservation process online.

Let me start by saying I stayed at the Midtowner, (Campbell's owns) there is no staff here after 3pm. I started off my stay off by being called a liar by the assistant manager, I called weeks in advance to make sure I had a pet friendly room, but then when I got here I was told "you never told me that, and your lying my staff is trained to know which rooms are pet friendly".
I then got locked inside my room because a piece of the door was broken, there was a screw sticking out of the door making it impossible to open the door so I had to call to get let out, after they got me out they put the screw back in and then hammered the door back making it completely crooked and left. For the rest of the night my card reader wouldn't work eventually getting locked out of my room, I went into the office for help and someone came and tried to fix it, they couldn't figure it out and told me "I'll be back" 45 minutes later no one was back mind you it's 98 degrees out and I have my puppy and small children. I went inside to ask what was going on and didn't get a response from the lady, she was completely silent after 5 minutes of no response I walked out and she says "I'm trying to call someone" ? Would of been nice to know when I asked. What topped everything off is an hour and a half after waiting outside in the heat the lady in the office comes out with the "emergency key" and opens my door, so apparently me and my family sitting outside in 98 degree weather for an hour and a half wasn't an emergency.
When the manager of Campbell's contacted me all I got was a "sorry" that's it. Absolute worst customer service I have ever experienced

I am not sure what to even say. Besides I am very disappointed. We have been coming to Lake Chelan every summer since 1989 as a family tradition. Our first year was at the city park and then following 20 or so years we stayed at Campbells Resort with our Kids and extended family. We eventually started staying back at City Park due to cost. But we have always enjoyed staying at Campbell's. We have been coming the last several years in February for wine and chocolate festival as well as January for Winterfest. Earlier this year we stayed here at the Midtowner without any problems. Our current stay though has been less then enjoyable. We have been here since Saturday. There is no office staff after 3 so if you need anything you are redirected to Campbell's Resort. After checking in had to call because the fold out bed had never been cleaned so they brought us sheets. When I handed them the dirty sheets all they said was sorry.. it is still filthy underneath it. We can not control the temp in our room because it is in the office.. The pool is so murky full of bugs and cold, Still waiting for pool service to get here! We called at 3. Laundry service is down. I asked if we could use the services at Campbell's and was told no because it's a separate business although that is who I have to call to talk to. That is where my towels have come from. That is where the pool guys are supposed to be coming from. My niece is staying here as well and was locked in her room one day because the door is so screwed up then the next day was locked out of it for over an hour with a child in the 98° Weather. On top of her having to wait outside she was called a liar by the office staff due to maintenance saying they showed up and nobody was around, this is untrue as her family and our family stood outside with her the whole time. Pretty upset and disappointed to know that the owners of Campbell's Resort are operating this business in this manner.

The price was decently expensive for okay accommodations. It was one of the only locations that was available since it was peak summertime. One thing I didn't really like was the carpeting. It felt a bit dirty. However, I'd definitely say that the location was ideal. Everything was around a 4 minute drive away, making it prime real estate in my eyes.

close to $500 for two nights for myself and puppy. didn't even have access to wifi. when i called about it, they told me to walk to the parking lot of the main office if i needed to access this basic necessity that they advertise. no offer of compensation or discount on my stay - something i paid for and is particularly important since i'm on business and need to communicate with my team remotely.

the room itself wasn't anything amazing or to brag about. the toilet was small, furniture looked like old reused office chairs w stains on them. they had a 2021 cleaning procedure but it didn't say anything about if they actually washed the sheets or wiped down the remotes and high touch areas.

This motel was excellent for our overnight in Chelan. The room was extremely clean and had all the basics. The price is fair for the type of room provided. This is a motel, it is not a fancy lodge. There is a mini-fridge, a small coffee pot, a little table and chairs. The staff were friendly and helpful. If you are looking for something affordable and basic, this is the place for you!

I was able to book this motel on fairly short notice which I appreciated. It was clean and updated. Often I've found that these older motel rooms have a funny smell. Every time I walked into the room I thought how nice it smelled! The room had a small fridge, free WiFi, ample parking and was just a short 10 minute drive to Karma Vineyards (on the south shore) where I was attending a wedding. Although my room (#42) was right next to the main road I didn't hear street noise at all, and even being on the bottom floor I never heard people above me or next door. If you're looking for a quite night's sleep at a reasonable price, this is your place.

It's a motel so you can't have too high of expectations.
The room was clean, fair priced, did not smell bad, the decor is very modern. My room came with a microwave and mini fridge. Enough cable channels on the tv, no movie channels. The room was sufficiently big enough and there were enough outlets for charging devices however some outlets don't work. They do have free WiFi (shotty)and a coin op laundry room, indoor pool and spa, which are on the smaller side. Very friendly and helpful staff.

I would say it's a step up from a motel 6

They do not have king size beds at their motel at all. The blinds do not close all the way so people walking by can see into my room, and I was able to see into a the other rooms. The beds are old and not too comfortable. The standing shower is tiny. Bring your own shampoo and conditioner because they supply a tiny amount. It is within walking distance to downtown and the lake but it would be a longer trek along a very busy rd. I wouldn't recommend walking to the lake for swimming from here, would be a long walk to carry all your stuff, as it is not in downtown chelan, it's just up the hill

The price was good and the rooms very clean.we
Stayed because we have a dog .i would recommend this motel.

The room was clean. The bed was super hard. Traffic from the road was very noisy and we felt like we were staying in a parking lot. Could have been worse, but could have been so much better.